Procom Middle East is a leading supplier of audio, lighting, video rigging, stage effects, and related technologies based in Dubai.
We empower live event production companies and integrators. At Procom, we truly are Your Partner Behind the Scene.
How do we ensure we’re truly Your Partner Behind Your Scene? It starts with our commitment to quality and service. We partner with industry-leading, standard-setting manufacturers to give you access to the best technology available. We make these products readily available by maintaining local inventory, ensuring you get what you need, when you need it. Crucially, we support our product and our customers through every stage: Through training, AV, Lighting and rigging projects design and maintaining a dedicated in-house service center.
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Stock Keeping, Warehousing
Stock keeping, warehousing, logistics, and door-to-door shipment across the region, including through e-commerce
Training Center
Procom’s Training Center offers regular Arabic and English courses in entertainment technologies disciplines: Lighting, Audio, Video, Rigging, and Effects. Currently, the courses are hosted regularly in Dubai, Riyadh and Doha.
A typical class is small, hands-on, and follows a rigorous pre-defined program with specific learning targets.
Training Schedule
Service Center
Our Service Center provides maintenance and repair services in a best-in-class facility in Dubai. We manage venue and product maintenance, and our operation extends the manufacturers’ warranty.
Maintenance and Repair Services: We handle maintenance and repair services for your products.
Warranty Support: Our services extend the manufacturers' warranty. When a client purchases a product, we run a warranty in the background where the item can be replaced or repaired almost immediately. This ability to quickly step in and assist customers is critical.
Localized Support Hub: Our Service Center, along with our training center, showroom, warehouses, sales, and corporate offices, are all combined in our facility to enhance customer convenience. We combine servicing, shipping, and after-sales operations in one location.
Technical Assistance: Our local support extends beyond the service center, including technical support services and access to a support team.
Our Partners
Partner with Procom Middle East
We serve as the strategic distribution partner for innovative global AV manufacturers targeting the Middle East market. We provide seamless regional access, ensure compliance through our regulatory expertise, and act as a dedicated, high-performance extension of your brand to guarantee robust market share growth.
Procom Careers
A Diverse and Passionate Family. Procom is powered by a multinational team united by one thing: a passion for the AV industry. We are constantly seeking talented, enthusiastic individuals to join our growing family and help us continue shaping the future of entertainment technology in the region.
Let's Connect
Your feedback drives us forward. Whether you want to discuss a new project, inquire about a career, or simply share your thoughts on how we're doing, we'd love to hear from you.